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Scotsman: the smart choice in ice machines.
Ice since 1950...
Innovation is at the base of the Scotsman philosophy
and translates into a ‘modus operandi’ based upon
three principles:
Listen: with more than one million ice machines
installed around the globe we receive constant feedback
- at Scotsman we value the experience of our partners
and are willing to listen to any suggestions from your
experience, in order to offer an even better product: you
really are our out-sourced Research and Development
Department!
Design: while on one side we rely on the information
that we receive from our distribution network, the other
drivers of our development are market analysis and
research, as requests from different segments are
constantly evolving. This information and our constant
attention to the market allow us to anticipate the needs
of the end users of ice machines, and to offer solutions
specifically designed to meet their new requirements.
Our final goal is to turn each customer into a satisfied
and loyal customer, wherever they are in the world.
Develop: the final touch is creativity using state-of-the-
art technology that allows us to develop new products
as well as upgrading our existing ones, with constant
attention to better performance, ease of use and
maintenance and cost reduction, without compromising
on the quality of our brand. Each and every new model
is tested and certified according to the most stringent
International quality protocols.
Experience, Innovation, Reliability,
Technical Support.
The result is the leading ice maker brand... World-
wide.
Scotsman’s mission has not changed throughout the last
60 years: fulfilling the requirement for quality ice, day
after day.
We strive for reliability from the very first stage of design,
through to the manufacturing stage. Each and every unit
is factory tested before leaving our facilities, which is why
a Scotsman ice maker starts delivering excellent ice,
cubes or flakes, from the very first batch. All the compo-
nents of a Scotsman ice machine undergo rigorous tests.
Our QA department’s system requires that each new
model undergoes a number of specific field tests in
demanding working environments, in order to guarantee
an excellent quality standard in line with the reputation
of the Scotsman brand name. Our commitment to
quality and reliability is testified by the warranty that
covers all our products.
When you buy Scotsman, you buy reliability.
Our Customer Service Department is constantly available
to support our local network of installers and service
technicians in their day-to-day work. Moreover, our
Customer Service Department constantly organises
regular technical seminars and training, ensuring our
aftersales service operates to a quality standard in line
with that of the Scotsman brand.
Warranty and
Certifications
Scotsman is the world’s
largest ice maker
manufacturer.
We are well known
to most International
QA institutes and our
products are endorsed
by the most prestigious
certifications.
Scotsman has been designing and manufacturing ice
machines since 1950 - and for half a century innovation
and reliability have always been our top priorities.
Our ice machines, proudly made in Italy in our plant
near Milan (Pogliano Milanese) or in Fairfax, South
Carolina, USA, are nowadays distributed in more than
100 countries, with more than one million units
installed worldwide!
Scotsman has been known as the benchmark in the
Hotel, Restaurants and Cafeterias (HoReCa) Segment,
where it is a synonym of “ice”. Scotsman machines are
a “classic”, but now, with the “6 Series” they once
again raise the bar for quality, design, and innovation in
those details that most matter to Owner/Operators.
Further innovations have been brought to life in what
we define “bringing ice at arms reach” of the Operator,
maximising hygiene, ergonomics, and ease of use.
Here comes the dispenser, in various configurations,
vertical ice transport systems, machine dimensions that
adapt to each and every installation conditions.
Scotsman is the true answer to all needs of production,
storage and distribution of quality ice!
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